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Your complete satisfaction is important to us. Contact us today to learn more about new Cadillac vehicles, financial services and more.

EMAIL

Service Hours: 

Mon-Fri: 8am-9pm EST  
Sat: 9am-5pm EST 
Sun: Closed 

24/7 ROADSIDE ASSISTANCE

VIA ONSTAR

If your Cadillac has an active OnStar service plan, you can simply press your blue OnStar button to request roadside assistance.

VIA PHONE

PHONE

FOR OWNER’S ASSISTANCE

Service Hours:

Mon-Fri: 8am-9pm EST
Sat: 9am-5pm EST
Sun: Closed 

Phone number:

Inside Canada: 1-888-446-2000

Inside the U.S.: 1-800-333-4223

International Inquiries: 1-905-644-4112

Make sure you have the following information available:

  1. Your Vehicle Identification Number (VIN)
  2. Dealership name and location
  3. Vehicle delivery date
  4. Current mileage

FOR ASSISTANCE WITH NEW VEHICLE PROMOTIONS OR INCENTIVES

Phone Number:

FOR OWNER CENTRE ONLINE ASSISTANCE

Service Hours:

Mon-Sat: 8am – 9pm EST (CLOSED SUNDAYS)

Phone Number:

Toll-free number: 1-877-558-8352

My GM Earnings:

GM Financial:

MAIL

FOR GENERAL QUESTIONS AND COMMENTS 

IN CANADA

Customer Care Centre CA1-163-005

General Motors of Canada

500 Wentworth Street W

Oshawa, ON  L1J 0C5


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