- Verify that Teen Driver is not active.
- Verify that the Wi-Fi† hotspot is turned on.
"Unavailable Turn on Adaptive Cruise Control”?
- Adaptive Cruise Control† must be on before Super Cruise can be enabled.
- Set speed is not required before enabling Super Cruise.
“Unavailable Set Forward Collision Setting to Alert and Brake”?
- Super Cruise is disabled unless Forward Collision System is set to Alert and Brake.
- Select the Settings menu, then Vehicle, then Collision/ Detection Systems, and then Forward Collision System.
- Set Forward Collision to Alert and Brake.
“Unavailable No Road Information”?
- There is no map information available for that portion of a controlled access road. Recent road construction may turn off Super Cruise for that section of road until new map information is available.
- The vehicle is not on the correct type of road. A compatible highway is required for Super Cruise.
- There are lanes entering or exiting on both the left and right side of the road.
- The vehicle is approaching a interchange or intersection. The message will appear for 10 seconds or less.
- Rain or snow is inhibiting the system’s ability to see lane lines.
- Direct sunlight is on the front camera at dawn or dusk.
- There are missing or poor lane line markings on the road.
- There is sun glare on the road surface.
- There is heavy rain, puddles, or road spray.
“Unavailable Sensor Can’t See Face Clearly”?
- Sun is shining into the Driver Attention System (DAS) camera.
- Dawn or dusk sun glare is on the driver’s face.
- Cups, food, hands, or other objects are obscuring the DAS view of the driver’s face.
- The steering column is pointed too high or low for the DAS to see the driver. Adjust the steering column or the seat if the message occurs frequently.
“Unavailable Looking Away From Road for Too Long”?
- The DAS system detects that the driver is not looking at the road.
“Unavailable Centre Vehicle In Lane”?
- The Super Cruise system has determined that the vehicle is not centred in the lane lines. Once the vehicle has been centred in the lane lines, the white ^ Super Cruise steering wheel icon will display in the instrument cluster indicating that Super Cruise is available.
- The vehicle is travelling faster than 137 km/h (85 mph). The maximum Super Cruise speed in curves will vary based on how sharp the curve is. The vehicle will automatically decrease speed if needed.
“Unavailable Driving in Exit Lane”?
- The Super Cruise system has detected that the vehicle is in an exit lane.
“Unavailable GPS Signal Lost”?
- There is poor reception in isolated areas.
- Reception is being blocked by buildings or other large structures.
- The owner’s required Connected Services subscription may have ended.
“Unavailable You Have Taken Vehicle Control”?
- The brake pedal is being pressed.
- The Adaptive Cruise Control† has been cancelled or turned off.
“Unavailable Sensor Blocked”?
- Clear snow, ice, dirt, or other contaminants from the front and rear areas of the vehicle.
“Unavailable Sharp Curve”?
- Some curves are too sharp to be navigated by the Super Cruise system. Super Cruise will be available after the curve is travelled.
“Super Cruise Unavailable”?
- Super Cruise is unavailable for reasons not described in other messages.
“Super Cruise Locked Out See Owner’s Manual”?
- The driver did not take control of the vehicle when prompted by the Super Cruise system. The Super Cruise system will be disabled until the ignition is turned off and back on.