If your vehicle is equipped with available Bluetooth®,† it allows you to make and receive calls through your vehicle’s infotainment system.† Here are the ways you can adjust the volume of a call.
There are several factors that may affect your Bluetooth call performance. A problem may be caused by your phone’s or vehicle infotainment system’s software. Be sure you have the latest software version for your phone. If you’ve updated your phone and are still experiencing Bluetooth calling concerns, try deleting your phone’s pairing and then pairing it again.
MY BLUETOOTH CALLS ARE BREAKING UP OR SOUNDING DISTORTED.
Your calls may break up or sound distorted for the following reasons:
The cellular signal is weak in your location
Other Bluetooth activity running in the background on your phone, such as searching the phone book, downloading a message or having certain apps open and in the foreground (e.g., the Amazon app).
Other Bluetooth devices in the vehicle are paired with your phone. If the problem continues when you have a strong signal or when you’re sure there’s no other Bluetooth activity interfering, you may need to try deleting your phone from the paired devices list on your vehicle touchscreen and then pairing it again
To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.
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Troubleshooting Bluetooth Call Volume | Cadillac Canada
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